Our terms and conditions
At DNG Handyman Service, we believe in clear communication and setting expectations upfront. These terms and conditions outline our service standards, your responsibilities, and how we ensure a smooth and satisfying experience for every customer in Ogden, Utah. We are committed to top quality at a reasonable price.
Our commitment to quality and honesty
At DNG Handyman Service, we pride ourselves on being fair and honest with every customer. Our goal is to solve the issue right on the first visit, delivering top-quality work at a reasonable price. We are dedicated to ensuring your satisfaction and building lasting relationships based on trust and excellent service. From the moment you contact us, you can expect transparent communication and a genuine desire to meet your needs.
Before, during, and after service
To ensure a smooth service experience, we require that someone 18 years or older is present to grant us access to the premises at the scheduled appointment time. This ensures proper communication and authorization for our team to begin work. While we handle the task, we kindly ask that the work area is reasonably clear to allow our technicians efficient access. For specific preparation instructions or payment methods, please refer to your service agreement or contact us directly at [[phonenumber]].
Resolving concerns and cancellations
Your happiness is our priority. We are very customer-focused and want every customer to be happy every time. On the rare occasion that our service does not meet your expectations, simply send us an SMS stating your concern to [[phonenumber]]. We will promptly review your feedback and work to find a satisfactory resolution. For cancellations or rescheduling, please notify us at least 24 hours in advance via SMS or by calling 208-214-2639 to avoid any potential charges. We appreciate your understanding and cooperation.